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Protocol

The following information is provided to all of our carers for all of their jobs.

Please arrive on time, get stuck in and make sure you follow the guidance you get from the person in charge.
If you are new to the client, please make sure you arrive in time for handover and general induction, ideally 10 minutes before start time.

Things you must always take with you:
  • Your VALID PROOF OF IDENTITY (passport, ID, driving license. It cannot be a copy, must be the original)
  • Your DBS (a copy is fine)
  • Your Workwear
Dress code for indoor jobs: 
Workwear -  wear plain black top, this must be worn with plain black trousers (no leggings or jeans), in good condition and free from rips and tears. 
Hair - the carer should have a smart, professional haircut and should ensure their hair is tidy. Long hair should be tied back. 
Jewellery should be minimal and have no sharp edges. 
Avoid dangly earrings. 
Makeup - facial makeup should be minimal. Perfume should be discreet and not overpowering. Please bear in mind allergies.
Nails - short and neatly kept.
Footwear - Black INDOOR SHOES specific only for indoor use and should not be worn outside. 

Dress code for outdoor jobs:
If your job is for an outdoor setting, please wear suitable outfit and dress according to the weather. During summer ensure to apply sunscreen for protection.
Please note that outdoor jobs are clearly indicated on the job offer page. 

For further assistance please email us at​ jobs@tembocare.co.uk.