Please always call the client if you are running late - even if it is just one minute! You have the number to the client in your job confirmation and reminder email.
Additionally, you should email us at jobs@tembocare.co.uk to let us know how late you are going to be.
It's really important and crucial to be on time!
The settings depend on you and they might not be able to work in ratios or carry out tasks on time. Families and clients at home may also have appointments and they need to leave on time. Your lateness can potentially delay them.
So please always be on time and if you are late even by a minute, call the client to let them know so they can make arrangements until you arrive.
1. Call the client - the number is always provided in your job confirmation
2. Email us at jobs@tembocare.co.uk
For further assistance please email us at jobs@tembocare.co.uk.
