Clients
Academy
Find Work
Log In
Sign Up
Book
Book
Clients
Academy
Find Work
Log In
Sign Up
How Can We Help?
Help
>
Carers
Jobs
Am I employed or self-employed?
Can I be sent home early from work?
Can I use my smart watch while working?
Do I get a payslip?
Do I get paid if my job is cancelled?
How are jobs being offered?
How do I accept or cancel job updates?
How do I get paid?
How do I set my job distance and job frequency?
How do I submit my timesheet?
How do I take jobs?
How do I viewing available jobs?
How long is my lunch break?
My timesheet was rejected, what happens next?
What are my responsibilities as a carer?
What does pending approval mean?
What do I need to do if I cannot find the client’s location?
What duties do I have as a kitchen assistant?
What happens if the duration of my shift has changed?
What happens once I arrive at work?
What is a reinterviewing process after inactivity?
What is the cancellation policy?
What responsibilities do I have in the baby room?
What should I do if I am running late?
What should I wear to work?
When do I get my payslip?
When do I get paid?
Who decides when I take my lunch break?
Why can't I see jobs?
Last updated Mon 22 Dec 2025